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What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and enabling certain functionality.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Types of Cookies We Use

We use several different types of cookies on our website, each serving different purposes to enhance your experience and help us improve our services.

These include essential cookies, performance cookies, functionality cookies, and targeting cookies, each described in detail below.

Essential Cookies

Essential cookies are necessary for the basic functionality of our website. They enable core features such as security, network management, and accessibility. Without these cookies, our website cannot function properly.

These cookies are automatically placed on your device and cannot be disabled through our cookie settings, though you may be able to block them through your browser settings.

Performance and Analytics Cookies

Performance cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

We use analytics services to track page views, user sessions, bounce rates, and other metrics that help us optimize our platform for better delivery speed comparisons and user navigation.

Functionality Cookies

Functionality cookies allow our website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

These cookies enable features such as remembering your preferred delivery location, language settings, and customized store rankings based on your previous searches.

Targeting and Advertising Cookies

Targeting cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

These cookies may be set by our advertising partners and can build a profile of your interests to show you relevant ads on other websites.

Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies, and they are subject to the respective third parties' privacy policies.

Third-party services may include payment processors, delivery tracking systems, social media platforms, and advertising networks.

Managing Your Cookie Preferences

You can control and manage cookies in various ways. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

You can also use our cookie preference center to customize which types of cookies you allow on our website, though disabling certain cookies may affect your browsing experience.

Browser Cookie Settings

Each browser provides different methods for managing cookies. You can find instructions for managing cookies in your browser's help section or privacy settings.

Please note that if you disable cookies entirely, some features of our website may not function correctly, particularly those related to personalized delivery recommendations and saved preferences.

Cookie Retention Periods

Different cookies have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you delete them.

We regularly review and update our cookie retention periods to ensure they are appropriate for their intended purpose and comply with applicable regulations.

Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.

International Cookie Regulations

Our cookie practices comply with applicable international regulations, including the EU General Data Protection Regulation (GDPR) and Japan's Personal Information Protection Act.

We obtain appropriate consent for non-essential cookies and provide clear information about our cookie usage to ensure transparency and user control.

Contact Us About Cookies

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us using the information below:

Email: privacy@merlivoice.com
Phone: +81-3-3408-3518
Address: 2 Chome-2-1-10-3 Oguro, Suruga Ward, Shizuoka City 422-8072

Effective Date

This Cookie Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.